Terms & Conditions

Privacy Policy

 

At Enlightenment Whistler, your privacy is important to us.

 

This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website or use our services.

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1. Information We Collect

We may collect the following types of personal information:

Contact Information: Your name, email address, phone number, and mailing address when you book an appointment or contact us through our website.

Health Information: Relevant medical history and health details provided during your intake process to ensure safe and effective treatments.

Payment Information: Credit card details, billing information, or other payment methods when you pay for services.

Technical Data: Information about your device, browser, and browsing patterns, such as IP addresses, cookies, and traffic data collected automatically when you visit our website.

 

2. How We Use Your Information

We use the information we collect for the following purposes:

To schedule and manage appointments.

To provide personalized massage therapy services based on your health information.

To process payments and send you receipts.

To communicate with you regarding appointments, updates, and promotions.

To improve our website and services based on user experience.

To comply with legal obligations or protect our rights in case of disputes.

 

3. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information in the following cases:

With payment processors or service providers to complete transactions.

When required by law, such as in response to a court order or government request.

 

4. Security of Your Information

We take reasonable steps to protect your personal information from unauthorized access, use, or disclosure. This includes secure storage of sensitive data and encryption of payment information where applicable.However, no method of transmission over the internet is entirely secure, and we cannot guarantee the absolute security of your data.

 

5. Your Rights

You have the following rights regarding your personal information:

Access and Update: You may request access to or correction of your personal information at any time.

Deletion: You may request that we delete your personal information, subject to any legal obligations to retain it.

Withdrawal of Consent: You may withdraw your consent for us to process your personal data at any time, though this may affect our ability to provide services to you.

Cookies: You can modify your browser settings to reject cookies, though this may limit your ability to use certain features of our website.

 

6. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your experience and improve our services. Cookies are small files stored on your device that help us track your preferences and activity on the site. You can choose to disable cookies through your browser settings.

 

7. Retention of Data

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, including legal or business obligations. Health information provided during the intake process will be securely stored and maintained according to legal standards for healthcare records.

 

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Any updates will be posted on our website, and continued use of our services constitutes acceptance of the updated policy.

 

9. Contact Us

If you have any questions or concerns regarding this Privacy Policy or the use of your personal information, please contact us at:

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Enlightenment Whistler 

enlightenment.whistler@gmail.com

604 938 3757